Articles On Small Business Management

[Video] Get More Social and Improve Your Customer Service

Social Media

[Video] Get More Social and Improve Your Customer Service

54% of customers (more than half!) prefer social media for customer care, beating out phone and email. How do...

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The Pumpkin Plan: An interview with Mike Michalowicz

Local Marketing

The Pumpkin Plan: An interview with Mike Michalowicz

Mike Michalowicz is the author of the popular new book The Pumpkin Plan and the business cult classic, The Toilet...

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