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Why Great Customer Service Means More than Smiles and Handshakes

I recently came across an article touting a certain quick-service chicken restaurant and its winning recipe for customer satisfaction....

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6 Habits of Successful Small Business Email Marketers

Spring is here, and it arrived in full force. But with Spring comes more than runny noses and watery...

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[Video] Why You Should Choose a Cloud-Based CRM

Ten years ago, 88% of CRMs were hosted on business systems. But today, 87% of CRMs are hosted in...

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15 Marketing Tips to Jump Start Your Auto Services Business Branding

Building an auto services brand is about your determining your identity, your values, and how you want customers to...

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How to Get Your Small Business to the Top of Google’s Local Pack

How many times have you searched for something on Google and used the words “near me,” “local,” or the...

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9 Ways to Fix Your Locksmith Business SEO to Rank Better in Online Searches

They’ve locked their keys in their car. They lost the extra house key. Or maybe they broke their only...

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Stop Relying on the Luck of the Irish to Track Your SEM in 2019

Google and other popular search engines are notoriously tight lipped about their search engine marketing (SEM) algorithms. So trying...

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[Video] Outsmart the Big Brands with Your Online Advertising

Big brands and large companies have a lot of online advertising power. Why? Because they have massive buying power....

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5 Mobile Marketing Tips for Reaching Easter Bunnies on the Move

57% of all online traffic now comes from mobile devices like tablets and smartphones. And much like with Easter...

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Do You Have a Sticky Website? How to Get Consumers Stuck on Yours

What on Earth does the word “sticky” have to do with your business website? If you’re like me, the...

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Why Your Small Business Needs Instagram Stories Ads, and How to Use Them

Since Instagram’s creation in 2010, it’s grown by leaps and bounds. Right behind Facebook and YouTube, it’s now the...

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16 Real Estate Marketing Ideas to Make You the Top Neighborhood Agent

According to Keller Williams, home sales are expected to decline by 2% this year. Does 2% seem like a...

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5 Common CRM Mistakes to Avoid Making at All Costs

The importance of a customer relationship management (CRM) software is something you may already know about as a small business owner. If trying to manage your business with spreadsheets is too overwhelming, a CRM probably sounds like salvation to...

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