Client Terms and Conditions
Read, download or print your terms and conditions below
Platform Products and Services
Thryv Platform Services
See Thryv® (sales prior to August 1, 2023) if you are not yet a Client of Thryv Command Center
Thryv® (for sales February 1, 2024 to May 31, 2024) Thryv® (for sales August 1, 2023 to January 31, 2024) Thryv® (sales prior to August 1, 2023) if you are not yet a Client of Command Center Thryv® (for sales December 16, 2022 to April 14, 2023) Thryv® (for sales October 4, 2022 to December 15, 2022) Thryv® (for sales March 25, 2022 to October 3, 2022) Thryv® (for sales January 31, 2022 to March 24, 2022) Thryv® (for sales October 1, 2021 to January 30, 2022) Thryv® (for sales May 1, 2021 to September 30, 2021) Thryv® (for sales February 1, 2021 to April 30, 2021) Thryv® (for sales January 15, 2021 to January 31, 2021) Thryv® (for sales October 28, 2020 to January 14, 2021) Thryv® (for sales September 25, 2020 to October 27, 2020) Thryv® (for sales April 8, 2020 to September 24, 2020) Thryv® (for sales January 27, 2020 to April 7, 2020) Thryv® (for sales November 6, 2019 to January 26, 2020) Thryv® (for sales September 19, 2019 to November 5, 2019) Thryv® (for sales July 29, 2019 to September 18, 2019) Thryv® (for sales May 20, 2019 to July 28, 2019)
Thryv Enterprise
Thryv Enterprise Terms (for sales February 1, 2024 to May 31, 2024) Thryv Enterprise Terms (for sales September 12, 2023 to January 31, 2024) Thryv Enterprise Terms (for sales May 1, 2023 to September 11, 2023) Thryv Enterprise Terms (for sales December 15, 2022 to April 30, 2023) Thryv Enterprise Terms (for sales October 4, 2022 to December 15, 2022) Thryv Enterprise Terms (for sales March 25, 2022 to October 3, 2022) Thryv Enterprise Terms (for sales May 1, 2021, 2022 to March 24, 2022) Thryv Enterprise Terms (for sales February 1, 2021 to April 30, 2021) Thryv Enterprise Terms (for sales January 15, 2021 to January 31, 2021) Thryv Enterprise Terms (for sales prior to January 15, 2021)
Thryv Services Promotional Terms
Sync (no longer available for new purchases)
SyncSM (for sales December 15, 2022 to April 30, 2023) SyncSM (for sales March 25, 2022 to December 15, 2022) SyncSM (for sales January 31, 2022 to March 24, 2022) SyncSM (for sales September 20, 2021 to January 30, 2022) SyncSM (for sales January 20, 2021 to September 19, 2021) SyncSM (for sales before January 19, 2021)
Additional Subscription and Services Terms
Search Engine Optimization (SEO) – Non-Thryv Website (not available for new purchases)
Thryv Business Center™
Thryv Marketing Center™
Thryv Marketplace™
Thryv Leads®
ThryvPaySM
ThryvPaySM Terminal Terms
Thryv Subscription Services Add-ons available through the Marketplace
Logo
Video
BIY Website
Professional Website
Listings Management
Marketing Services Products and Services (The Real Yellow Pages® product line)
Services Agreement
You were provided a copy of your Services Agreement at the time of sale. The most current version is linked below. If your purchase was prior to its effective date, or you don’t recognize this version, please check in the Previous Terms and Conditions drop-down menu for the version applicable to your sale.
Services Agreement (for sales from April 2024 – September 19, 2024) Services Agreement (for sales from September 2023 - March 2024) Services Agreement (for sales from January 2023 – August 2023) Services Agreement (for sales from January 2022 – December 2022) Services Agreement (for sales from November 2021 – December 2021) Services Agreement (for sales from July 2021 to October 2021) Services Agreement (for sales from April 2021 to June 2021) Services Agreement (for sales from September 2020 to March 2021) Services Agreement (for sales from May 2020 to August 2020) Services Agreement (for sales from July 2019 to April 2020) Services Agreement (for certain sales from April 2019 to July 2019, as applicable) Marketing Services Agreement (Section 2 references Bristol, TN as your Notice/Contact Us location) (for sales from 3/24/2017 through October 2018, and certain sales through March 2019, as applicable) (former YP) Advertiser General Terms and Conditions (for certain sales February 2018 through September 2019, as applicable) (former YP) Advertiser General Terms and Conditions (for certain sales May 2017 through February 2018, as applicable Marketing Services Agreement (Section 2 references Bristol, TN as your Notice/Contact Us location) (for sales between 2/10/2017 and 3/23/2017) Marketing Services Agreement (Section 2 references Bristol, TN as your Notice/Contact Us location) (for sales between 12/30/2016 and 2/09/2017) Marketing Services Agreement (Section 2 references Bristol, TN as your Notice/Contact Us location) (for sales between 4/27/2015 and 12/29/2016)
Performance Based Advertising (PBA)
Products and Services Additional Terms
National Sales
Direct Response (PPCall) Advertising Master Terms and Conditions (for orders between July 19, 2023 - August 31, 2023) Direct Response (PPCall) Advertising Master Terms and Conditions (for orders between November 1, 2021 - July 19, 2023) Direct Response Advertising Master Terms and Conditions (National Direct) (for orders between December 8, 2020 and October 31, 2021) Direct Response Advertising Master Terms and Conditions (National Direct) (for orders prior to December 8, 2020) Direct Response Advertising Master Terms and Conditions (National Agency) (for orders between December 8, 2020 and October 31, 2021) Direct Response Advertising Master Terms and Conditions (National Agency) (for orders prior to December 8, 2020)
Berry Network
Vivial
Reseller Terms & Conditions Print Advertiser Terms & Conditions Digital Advertiser Terms & Conditions Connect2Local Editorial Policy
For additional Product Terms for products sold by Thryv in Australia please click here.
For additional Product Terms for products sold by Thryv in New Zealand please click here.
