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[Video] Fixing a Bad Online Reputation
94% of consumers say an online review convinced them to avoid a business. Hopefully you’re not that business. But...
[Video] What Google Wants from Your Online Reviews
When it comes to SEO, Google is king. They decide which businesses get shown and which are harder to...
Why Great Customer Service Means More than Smiles and Handshakes
I recently came across an article touting a certain quick-service chicken restaurant and its winning recipe for customer satisfaction....
Why Saying You Can’t Compete with Big Business Reviews is a Copout
If you had to guess, which theme parks would you say are among the top 5 most recommended theme...
Top Online Ratings and Review Sites for Every Type of Small Business
Not all online ratings and reviews are created equal. The first that come to mind may be important to...