Articles On customer complaints

5 Different Types of Complainer Personality Types (and How to Deal with Them)

CRM

5 Different Types of Complainer Personality Types (and How to Deal with Them)

Complaints are simply a fact of life when it comes to business. Whether the blame lies with you or...

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Top 3 Most Asked Questions New Small Business Owners Have — Answered

Local Marketing

Top 3 Most Asked Questions New Small Business Owners Have — Answered

Life as a new business owner is full of unknowns. It can leave the entire process of launching a...

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Refresh Customer Personas for Post-COVID Business Success

Branding

Refresh Customer Personas for Post-COVID Business Success

COVID-19 shook up last year; even those with 20/20 vision couldn’t see it coming. There were more challenges than...

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