Make no mistake, your Customer Relationship Management (CRM) software is a fantastic tool. It holds information about the entire...
Sure, you know Santa Claus for his long white beard, rosy cheeks and twinkling eyes. But, his most overlooked...
Your existing customers are the foundation of your reputation and your business, so making sure they’re in the loop...
Thriving as a small business is no easy feat; however, Thryv’s award-winning software makes it a breeze. With a...
If you want to keep the money flowing, you’ll need a steady stream of new customers. It seems simple...
We live in a consumer-driven marketplace and, as we know, that means evolving expectations. After 20 years in the...
Customers are the heart of your business, so it’s important to keep them at the core of everything you...
This year has provided us one crazy event after another. Our lives have shifted radically from how we work...
Ever feel like winning a new customer is like going on a first date? And on that date, there...
Our lives have transformed radically within the last four months. While the change was inescapable, it certainly exposed some...
When Siebel Systems first pioneered Customer Relationship Management (CRM) software in 1997, it was a noble effort. The premise...
For many parents, filling out financial aid paperwork is a terrifying task. It’s a trip into the unknown, with...
Networking, sales calls, customer service and vendor relations. These are all activities every entrepreneur knows they need to handle...
Ten years ago, 88% of CRMs were hosted on business systems. But today, 87% of CRMs are hosted in...
The importance of a customer relationship management (CRM) software is something you may already know about as a small...
When a consumer reaches out to your business and expresses interest, they become a lead. In marketing, we call...
So you’ve upgraded your contact list into a customer relationship management (CRM) system. And hopefully, you’ve entered your contact...
Did you know it’s 6 to 7 times more expensive to attract a new customer than it is to...
When most business owners decide their business needs a customer relationship management (CRM) system, they put together a list...
Did you know 65% of businesses adopt a customer relationship management (CRM) system within their first 5 years? CRMs...
Many local business owners view CRMs (customer relationship management systems) as databases. Basically, they see these systems as a...
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