9 Surprising Ways a CRM Can Help Your Small Business
Hang on to your seats, folks, and take in these startling statistics on customer loyalty, pulled together by our friends...
4 Ways to Stay Motivated as a Local Business Owner and Entrepreneur
Many entrepreneurs start their own businesses because they want to avoid (at all costs) the cheesy mission statements and...
Here’s Where You Can Find Good Help
“Good help is hard to find.” “I struggle to find dependable workers.” “Turnover is a huge problem for us.”...
Helping Employees Take Ownership of Customer Service
What does it mean to take ownership of customer service? According to Teri Yanovitch, a former trainer for Disney...
Five Habits Great Small Businesses DON’T Have
Hey small-business owners, the world has a message for you: “Stop being that person!” You know the one—that business...
5 Essential Candidate Interview Questions Every Employer Should Ask
It has been said that a business is only as good as its people and, as a small business...
Volunteering As A Team Building Exercise
As the holidays draw near, there are no shortage of charities and other organizations in need of volunteers. If...
How Stress Contributes To Decreasing Your Earning Potential
As just about everyone knows, stress is a part of everyday life. In small doses, it can even be...
Five Ways You Can Improve Employee Productivity
Several years ago, simply having a job and getting a check at the end of each pay period was...
The Secret To Coaching Dynamic Teams
Some teams make it a pleasure to leap out of bed and start the workweek each Monday morning. Operations...
Is Playing Favorites Killing Office Morale?
Do you have that one person in your office who goes out of their way to get the job...
The Dangers Of Not Documenting Procedures
In virtually every company, a go-to person exists, someone who can answer even the most obscure questions about the...
Should You Let Employees Work From Home?
The virtual workplace has opened doors never before thought possible for workers and business owners alike by increasing opportunities....
Five Employee Tips For Revitalizing Workflow
The employee environment in a small to medium sized business can feel like an extended family, and that may...
Is Job Share Right For Your Business?
In a perfect world, all your customers will file through your doors between eight in the morning and five...
Involve Employees in Your Company Facebook Page
Updated April 17, 2013: Originally Published July 26, 2011 by Jeff B. Copeland Just as in your place of...
Signs You Need A Human Resources Expert
When your business was more in the planning stages than in the real world of leases and production deadlines,...
Some Unexpected Ways To Broaden Your Hiring Net
If you’ve been in business long, you’ve learned that good employees are valuable assets. They understand your vision and...
Using Flexible Schedules To Keep Your Employees Happy
It’s a well-known fact that happy employees are more productive and less likely to look for a new job....
4 Tips For Managing Temporary Staff
At some point, your business may need extra help, either because of an employee’s extended absence or because of...
Working With Teenage Staff
If your company is like many others, you may have employees who are still in high school and college....