Articles On client retention

Grow Deeper Roots with Customers by Improving Follow-Up

CRM

Grow Deeper Roots with Customers by Improving Follow-Up

You landed a landscaping job, crushed it and now you’re headed back in the office. You’re confident that you’ve...

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[Podcast] Rising Consumer Expectations Are Changing How Small Businesses Work

CRM

[Podcast] Rising Consumer Expectations Are Changing How Small Businesses Work

Are you easy to do business with? It’s a broad, tough question to answer. And compared to the average...

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[Video] How to Say “Thank You” During the Holidays

Back Office

[Video] How to Say “Thank You” During the Holidays

Did you know about 65% of a company’s business comes from existing customers? If you rely on repeat business, the...

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