Company News

The SuperGuarantee Benefits Business Owners and Consumers

By Thryv Contributor | 07.31.11 | 1 min read

In 2010, SuperMedia received Industry Excellence Awards from the Local Search Association, formerly the Yellow Pages Association, for innovation, execution, and the amazing results of its SuperGuarantee program. The goal of this national consumer guarantee program is to lower the risk of hiring contractors, plumbers, auto repair shops, and thousands of other service-based local businesses. Here are just a few reasons that consumers across America trust the SuperGuarantee:

The SuperGuarantee Gives Consumers Peace of Mind

One of the main reasons that consumers trust businesses with the SuperGuarantee shield is that SuperMedia backs these businesses to ensure consumers are completely satisfied with the services they receive. If there are any problems with the job, SuperMedia will negotiate to make things right between the consumer and business owner or reimburse the consumer up to $500 for the job. The SuperGuarantee also encourages businesses to provide the highest quality of services to remain in the program. That way, consumers can be sure the company they hire to perform a specific job is both reputable and qualified. Consumers who have had positive experiences with SuperGuarantee-supported businesses can rate these and write reviews to help spread the word about specific businesses.

The SuperGuarantee Covers Multiple Platforms

To make it easier than ever to locate businesses participating in the SuperGuarantee program, SuperMedia has made the program available to consumers on multiple platforms, including all Verizon and Fairpoint Yellow Pages,, on the mobile Web, and as part of the SuperPages app for smartphones.

How to Make the SuperGuarantee Work for You

When using any of SuperMedia’s products, consumers can find companies backed by the program by looking for a yellow shield with a check mark. After contacting that company, all consumers need to do is visit SuperGuarantee to register the job they want the company to complete. Consumers trust the SuperGuarantee because it not only offers complete peace of mind when it comes to hiring a service-based business, but it also helps them locate quality businesses that can provide them with the caliber of work they expect.