Job Applicant Privacy Notice

Revised Date: March 6, 2024


This Job Applicant Privacy Policy (the “Policy”) describes how Thryv, Inc. and its subsidiaries and affiliates (collectively, “Company” or “we”) treat personal information that we collect and process in connection with your application for employment with us. It does not apply to our practices on sites or apps where it does not appear. This Policy does not apply to the information we collect from individuals who are employees or contractors. This Policy is not a contract, and does not create any legal rights or obligations.

Notice at Collection

Information We Collect

We collect the following categories of information from you in connection with your application.

Contact Information. We collect name and postal addresses. We also collect email address and phone number.

Other Identifiers. This includes your IP address, previous residential addresses, application account information, Social Security Number or other national identification number, drivers’ license number, and government ID.

Employment and Education Information. This includes information such as education, compensation and work history. It may also include certificates, licenses, skills, and professional and trade union memberships. This also includes your work experience, including current employer and title.

Demographic and Related Information. This includes marital status, date of birth, gender, and race/ethnic information, nationality, veteran status, and sexual orientation.

Application Information. This includes your resume and references. It may also include community and volunteer involvement and work eligibility. It may include language skills.

Sensory data: This includes audio, electronic, visual or similar information.

Site Usage information. When you use this site, we may collect information about the browser you are using. We may collect information about your clicks and site navigation.

We keep these categories of personal information as long as necessary or relevant for the purposes for which it was collected. We also keep information as required by law. Employee information listed here may be considered “sensitive” personal information. We do not use or disclose sensitive personal information, as defined by California law, for inferring characteristics or for purposes other than those permitted by law.

Purposes for Collecting Information

We use information in the following ways:

We collect information to manage your application. This includes setting up and conducting interviews and tests in order to assess your skills. It also includes verifying the application information you provided to us is accurate. Should you receive and accept an offer with us, this also includes efforts to onboard you as an employee. We may also collect certain information for legal obligations.

We collect information to make a hiring decision. The information we collect during the recruitment process is required to assess your application for employment and make a hiring decision. You do not have to provide us with this information. If you do not provide certain information, it may mean that we are unable to continue with your application for employment.

We collect information to comply with our legal obligations and policies.

More Information

For more information about our privacy practices, read below for the rest of our privacy policy.

Methods of Collecting Information

We collect information directly from you. You may provide us the information described above during the recruitment process. This may be in your application, on the telephone, or during interviews.

We collect information passively. We collect information about users over time and across different websites. We also work with third parties that collect personal information this way. We may use several common tracking tools to collect information. We may work with others to gather information on our platforms and elsewhere. We may do this on our websites and in emails that we send to you.

We collect information from others. This may include recruiters, references from a previous employer, service providers providing recruiting or technical services, or background check providers. It may also be from publicly available sources such as social media where the information from the source is relevant to the position for which you are applying.

We Disclose Information to Others

We may disclose information with our parent, subsidiary, and affiliated companies. This includes current and future companies.

We also disclose information to our vendors who provide us services. This may include recruiters or companies that host our recruitment system. It may also include companies that verify your references, perform background checks or conduct vetting on our behalf.

We will provide information if we think we have to in order to comply with the law or to protect ourselves. For example, we will share information to respond to a court order or subpoena. We will share information if a government agency or investigatory body requests it. This includes U.S. and non-U.S. law enforcement or regulatory authorities.

We may also transfer information as part of a merger, acquisition, or other sale or transfer of all or some of our assets, or as part of a bankruptcy or financing.

We disclose information as permitted by law and for other reasons we may describe to you.

We Store information in the United States

Information we collect will be stored inside the United States. By submitting your information you agree to the processing of it in the United States as permitted by law. If you live outside of the United States, you understand and agree that we may transfer your information to the United States.

Your Rights

California residents. You may have certain rights under California law. This may include a right to access, correct, or delete information, subject to applicable exceptions. To exercise your rights, contact us as described at the end of this notice. We will not discriminate or retaliate against you because you have exercised your rights under California law.

Under California law we are required to tell Californians if we “sell” or “share” information as that term is defined by applicable law. Sell is defined under the law as disclosing personal information to a third party for monetary or other valuable consideration. Share is specifically defined under the law as well, and means sharing personal information with a third party for cross-context behavioral advertising. We do not do “sell” or “share” information collected from job applicants based on our understanding of those terms. We also do not sell personal information of minors under the age of 16 for monetary or other valuable consideration.

To exercise your rights, submit a verifiable request to us by either:

  • Calling us toll-free at 1-877-380-1838.
  • Visit HERE to fill out and submit our web form.


From time to time we may change our privacy policies. We will notify you of any material changes to our Policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.

Contact Us

If you have any questions about this Policy or our data practices, please contact our Privacy Manager at PO Box 619810, DFW Airport, Texas 75261.