The past few weeks will forever be known in Thryv circles as the 2020 Awards Season. Our product team has been hard at work, adding new features and improving the ones our users love. Those efforts have paid off with three major acknowledgments from users and industry leaders.
G2 Fall Report
For the fourth quarter in a row, G2 named Thryv a Leader for Small Business. G2 awards are based on reviews submitted by verified users. In doing so, Thryv users recognized us as a Leader in 10 categories. Leaders in these categories have both high customer satisfaction and high market presence.
We’re especially proud that G2 also named Thryv a Momentum Leader. In other words, Thryv ranks in the top 25 percent for all product categories. Categories include: CRM; Local Listings Management; Marketing Automation; Online Appointment Scheduling; Online Reputation Management; Payment Gateways and Social Media Management.
Here is a look at the other G2 Leader categories for Thryv:
- For two quarters in a row, Thryv provides the Best Support for Small Businesses.
- New this quarter, Thryv is named Best Estimated ROI for Small Business and Overall.
- Also new this quarter, Thryv has the Highest User Adoption among small businesses.
- Another new category: Our small business users are Most Likely to Recommend Thryv.
- For the second straight quarter, users recognized Thryv as the Easiest Set-up among Small Businesses and Overall.
- Also, for the second quarter in a row, small business users recognized that Thryv has the Easiest to Administer Software.
MarTech Breakthrough Award
MarTech Breakthrough Awards named Thryv the 2020 Best CRM Solution for Small/Medium Businesses. A leading market intelligence organization, MarTech honors excellence and recognizes the innovation that goes into developing solutions, such as marketing and sales technology.
“Managing customers, contact lists, and nurturing leads are primary pain points for small business owners, and there are a myriad of tools that they are juggling to try to manage all of these processes,” says James Johnson, Managing Director at MarTech. “Thryv is delivering a breakthrough solution for SMBs that alleviates these pain points, helping them truly thrive in their business. We’re thrilled to be able to recognize the Company with our ‘Best CRM Solution for SMBs’ award for 2020.”
MarTech noted: “By developing a robust customer experience platform, everything works through Thryv, giving small business owners that one clean and lean database that can be customized and integrated with the rest of their Thryv account. With an end-to-end client experience platform, Thryv frees them from time-consuming paper trails and analog processes while transforming into the modern businesses today’s digitally savvy consumers demand.”
Localogy Leaders Award
Localogy, a trade association focused on growing local and small businesses across the country, announced the honorees of its first Localogy Leaders Awards, including Thryv’s CEO Joe Walsh. Colleagues, partners and customers nominated the three chosen honorees, noting their leadership through COVID and beyond.
Localogy says: “Walsh demonstrated immeasurable support for small businesses impacted by COVID-19 with the launch of the Thryv Foundation’s COVID-19 Grant Program. Thousands of businesses submitted and three rounds of wire transfers have already been sent out to numerous chosen recipients since early April, as the foundation continues to fundraise to support even more local businesses.”
We’re incredibly proud of our entire team’s contribution to Thryv’s continued improvement throughout 2020.