Defining the Difference: Customer Service vs. Customer Experience
People often use the terms customer service and customer experience interchangeably. The truth is, there are key differences between...
Thryv Live Recap: Fresh Feature Update for Thryv Users
With all of the new enhancements to Thryv’s software, we got our product team — Michael Greenberg, Christie Hathcock...
9 Finance Tips to Improve How You Run Your Business
We value you and the effort you put into keeping your business running. After all, small businesses like yours...
Introducing: Thryv’s Google My Business Dashboard
You already know that Thryv is deeply integrated with Google to help you get found when customers need your...
“Near me” Searches are on the Rise – Is Your Small Business Showing Up?
Google searches including the phrase “near me today/tonight” have risen 900% in recent years. Yes, you read that right....
14 Surprisingly Cheap Marketing Strategies that Cost Less Than Lunch
Running a small business often means working on a tight budget and a tight timeline, but there’s no reason...
Snag More Online Reviews and Boost Your Star Rating with a Custom Google Review Link
There’s nothing like a deep sigh after a job well done. You came, you saw, you crushed that job...
Santa Delivers a Holly Jolly Customer Experience with Thryv
Sure, you know Santa Claus for his long white beard, rosy cheeks and twinkling eyes. But, his most overlooked...
How to Use Google Posts to Earn Your Spot at the Top of Search Results
One of the advantages of being a small business owner is the chance to connect with your customers the...
Trouble Claiming Your Google My Business Listing? Try These Tips
In this tech-savvy age, people turn to the internet for nearly all of their needs. Wouldn’t your business love...
Habits That Make Your Google My Business Listing More Effective
If you’re running a business, your success depends on customers finding you. Having a clean, crisp website helps, but...
After COVID, an Up-to-Date Google My Business Listing is Crucial
We know that when COVID-19 struck, many hard-working people were met with days of struggle, including small business owners....
Do You Speak Google? 8 Terms Every Small Biz Needs to Know
Small businesses have a few big tasks to tackle so customers can find them online. One of their first...
5 Tactics for Marketing Your Business This Holiday Season
(Excerpted from the Brandify webinar, “Five Tactics for Marketing Your Business This Holiday Season”) The holidays are rapidly approaching,...
How Top Roofers Use Business Listings to Cover their Businesses Online
The hail storm hits, and you know what every other roofing contractor in your area knows. Busy season just...
Veterinarian Websites – What Does Google Look For?
As Google tweaks its search algorithm, different ranking factors come into play. Right now, Google displays their local listing...