Author: Ryan Cantor

Articles by Ryan Cantor

Why CRMs Fail and It’s Time to Transition to CXM

CRM

Why CRMs Fail and It’s Time to Transition to CXM

When Siebel Systems first pioneered Customer Relationship Management (CRM) software in 1997, it was a noble effort. The premise...

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Ready for Business to Go Back to Normal? Why It’s Never Going to Happen

COVID-19

Ready for Business to Go Back to Normal? Why It’s Never Going to Happen

We are in the middle of the largest and quickest shift in consumer behavior mankind has ever experienced. The...

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Technology Leaders Push Forward despite COVID-19: Introducing Thryv App Market

Thryv Business Solutions

Technology Leaders Push Forward despite COVID-19: Introducing Thryv App Market

Businesses that endure through economic downturns have one thing in common. They continue innovating, even in times of crisis....

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Running a Small Business in a Virtual World: 5 Ways to Adapt to the COVID-19 Outbreak

Back Office

Running a Small Business in a Virtual World: 5 Ways to Adapt to the COVID-19 Outbreak

During the novel coronavirus (COVID-19) outbreak of 2020, many governments and businesses are asking employees to stay home and...

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Why Saying You Can’t Compete with Big Business Reviews is a Copout

Online Listings

Why Saying You Can’t Compete with Big Business Reviews is a Copout

If you had to guess, which theme parks would you say are among the top 5 most recommended theme...

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Want More Stars? The Secret to Improving Your Online Ratings is First-party Reviews

Online Listings

Want More Stars? The Secret to Improving Your Online Ratings is First-party Reviews

Ever built a new home or contracted out some serious renovations to your current one? I just went through...

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You’ll Never Get Paid the Same Way Again – Why, and How to Prepare

Payments

You’ll Never Get Paid the Same Way Again – Why, and How to Prepare

Getting paid is probably the best part of your day. But aside from planning how you’ll spend those hard-earned...

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