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According to Study, Social Media Channels Slow to Respond to Customer Inquiries
A recent study conducted by the business consulting firm...
‘Micro-Moments’ Disrupt the Customer Journey, Says Google
Thanks to always-on mobile phones, we have distracted...
Customer Segmentation for Small Business
If you have a simple customer database or point-of-sale...
B2C and B2B Marketers have Contrasting Views on Social Media Platforms
When it comes to social platforms, the one preferred depends...
Free Tools to Spy On Your Competition
One of the many reasons I love the Internet is the sheer...
Customer Journey & Experience Mapping: Example & How to
Understanding your customer journey is key in providing a...
In any Event, Use Social Media to Get the Word Out
Suppose you held an event and nobody came. For those charged...
Small Business Survey Bodes Well for Small Business Future
In December 2014, the National Federation of Independent...
Free Advertising for Small Businesses
The Top Ten List of Free Small Business Advertising...
Google Doubles Down on "Nearby" Ads
The ever-growing mobile search space offers plenty of...
Consumer Spending Is Up, But On Necessities
Although consumers are spending more today, their spending...
Being Environmentally Responsible [Infographic]
As a publisher of yellow pages directories, we often get...
