Local Marketing

A Way to Monitor and Moderate Comments and Questions

By | 07.19.11

A Way to Monitor and Moderate Comments and Questions

A Way to Monitor and Moderate Comments and QuestionsFor thousands of local businesses, one of the tricky parts of social media is that questions and complaints are generally visible to all of your fans and followers online.  What’s more, customers who post questions on, say, your Facebook page, expect a reasonably quick response. How can local business owners pull this off while protecting one’s business from social spam and inappropriate comments?

A tool called Conversocial offers a solution.  Conversocial lets you monitor, moderate and delete or flag comments and other items posted on your social media pages. The system can be set up to funnel all comments to your email box first and helps you establish a system for dealing with and responding to messages, comments and questions. There’s also a reporting dashboard to help you track what’s going on.  The service isn’t cheap (starts at $125/month), but is potentially worthwhile if you have a large or growing need to respond to social-based conversations.

(Visited 30 times, 1 visits today)
Share on: Share to Facebook Share to Twitter Share to LinkedIn

Tags

Comments

Like what you see?
Get more free content.

Next Up In Local Marketing

[Podcast] Digital Marketing + Brand Vision = Business Success

Branding

[Podcast] Digital Marketing + Brand Vision = Business Success

Having a deep understanding of the core business and a well-defined brand are the keys to success for any...

Read More

[Podcast] Dive into the Secrets to Franchise Success with Fish PR Consulting

Back Office

[Podcast] Dive into the Secrets to Franchise Success with Fish PR Consulting

Did you know that franchise companies provide jobs for about 8 million Americans today? Owning a franchise allows individuals...

Read More

Scuba School Tries Text Marketing to Kick Off New Season

Business Websites

Scuba School Tries Text Marketing to Kick Off New Season

Not only was Haigh Quarry prepping for a new season of scuba diving instruction, but, like everyone else, they...

Read More