Keep customers satisfied with the right software for restaurants
When you’re running a restaurant, you need to be an expert at everything. It’s not enough to know good food and wine – you also need to be a great manager of people, vendors, finances, supply chains, health and safety routines, marketing, social media, and customer relations. With so many irons in all of these fires, some days it can feel like you never have time to experience the joy of cooking and serving great food.
That’s where the right software for restaurants can help. With tools that automate things like staff scheduling, accepting reservations, communicating with customers, and promoting your venue, you can spend more time whipping up extraordinary customer experiences and doing what you love.
As a do-it-all platform for managing small businesses, Thryv offers software for restaurants that helps to tame the chaos of running your own kitchen. With Thryv, you get everything you need to run your restaurant with more efficiency and less busywork, so you can focus on improving profitability, ensuring quality, and growing your business.
Marketing tips for restaurants
In the age of digital marketing, there are many easy and inexpensive ways for restaurants to find new customers and build loyalty with existing patrons – if you have the right software for restaurants.
- Optimizing your online presence: Make sure to claim, optimize, and continually update your Google Business Profile as well as your listings on other business sites. This ensures that, when customers search online for restaurants in the area, you have the best chance of topping the list.
- Building a mobile-friendly website: Your website must be designed for people to easily view and navigate it on their mobile devices.
- Getting reviews: While getting a positive review in your local paper is a big deal, getting thousands of positive reviews from happy customers is even more important. Your restaurant software should make it easy to ask customers for reviews and monitor what people post online.
- Engaging on social media: Sometimes it seems social media was invented just to market restaurants. Posting engaging stories and high-quality images of your menu items, dining room, and kitchen draws more clicks, likes, and reservations.
- Offering special promotions: Create a sense of urgency by promoting limited-time menu items, discounts, or deals on slow nights.
- Hosting events: Promoting wine tastings, trivia nights, or live music is a great way to keep your business in front of current and prospective patrons.
- Marketing with email and text: As you gain more customers, sending well-timed marketing emails and texts can help to keep them engaged and keep your restaurant top of mind as they’re deciding where to dine on Saturday night.
- Running targeted campaigns: Use targeted ads on sites like Google, Facebook, and Instagram to boost your visibility and generate more buzz.
Software for restaurants from Thryv
Dedicated to helping small businesses succeed and grow, Thryv offers the tools, technology, and automation to help you minimize the chaos of your workday and manage your business more efficiently. Thryv’s platform includes solutions for centralizing communication, managing daily tasks, and growing the business.
With Thryv’s software for restaurants, you can:
- Accept online reservations: Minimize the burden of accepting reservations by phone. Let customers go online 24/7 to view available reservation times and book a table themselves.
- Manage scheduling: Thryv’s scheduling software synchronizes your staff’s calendars, availability, shift schedules, and capacity.
- Get found online: Thryv’s listings management tool automatically synchronizes your business information across 60+ business listings sites, including Google Business Profile.
- Manage your online reputation: Automatically ask customers for reviews, provide convenient links for them to post comments, and monitor and respond to what they say online.
- Automate appointment reminders and communications: Thryv’s automated text and email software automatically sends reminders to patrons ahead of their reservation time. You can also send regular communications like newsletters and special offers that are personalized for each customer.
Additional solutions on Thryv’s platform
Thryv’s software for restaurants provides comprehensive tools for managing nearly every aspect of your business.
Communications
Thryv’s Centralized Inbox consolidates messages from 12+ channels, including email, text, DM, social, web chat, voicemail, and more. See all messages from any contact on one screen, no matter what channels they use to communicate. Thryv’s TeamChat lets you instantly communicate with individual employees, small groups, or your entire staff.
Back office
To help you deliver more exceptional customer experiences, Thryv’s powerful customer database (CRM) keeps track of every customer along with their menu and seating preferences, allergies, and other details. Social media management tools let you post to all your accounts from one simplified dashboard and create compelling content from templates. Keep documents and files organized in an online repository that you can access from anywhere. Digital payment technology lets you process and track payments quickly while giving customers more ways to pay.
Marketing
Create a professional, mobile-friendly website with Thryv’s website builder, using tools for SEO for small business to make your site accessible to search engines. Easily track the success and effectiveness of your outdoor and offline marketing. Use real-time analytics to see where your marketing efforts are working and where you can improve.
Why Thryv?
From invoicing software for wedding planners and scheduling software for beauty salons to marketing software for physical therapists and real estate software for social media, Thryv’s solutions help small businesses in every industry to run more smoothly and efficiently. You can access Thryv’s software from anywhere, on any device, putting the tools you need at your fingertips everywhere work takes you. As a cloud-based platform, Thryv lets you access the tools you need throughout the day without having to repeatedly log in to various applications. Unlimited support is available 24/7 from specialists who have both small business know-how and technical expertise. Additionally, Thryv integrates seamlessly with the software you and your team already use –everything from Gmail, Zoom, and QuickBooks to Clover, JotForm, and PayPal – so you can keep working with the tools you know.
