Software for medical practices

Increase efficiency with the right software for medical practices

Running a small medical practice requires a lot of skills they don’t teach in medical school. From coordinating staff calendars and managing social media to updating online listings and sending marketing emails, some days it can feel like there’s barely any time to see patients.

The right software for medical practices can help. With tools that let you automate tasks and streamline certain processes, you can run your business more efficiently while still delivering quality patient care.

As a do-it-all platform for managing small businesses, Thryv offers software for medical practices that lets you manage your business in fewer hours – but with greater results. Thryv’s software for medical offices provides comprehensive solutions for nearly every aspect of your practice – so you can spend more time actually practicing medicine.

How automation makes your practice more efficient

Software for medical practices automates many tasks that were traditionally performed manually. The result is greater efficiency, less time spent on tedious tasks, and more convenience for your patients.

Automating appointment scheduling
Rather than requiring your staff to schedule patient appointments by phone, superior software for doctor’s offices lets patients book or request their own appointments – within guidelines that you choose. Patients appreciate the opportunity to handle appointment scheduling after work hours, and your staff will appreciate having more time for other tasks. After appointments are booked, automated scheduling software for doctors can send intake forms to patients to complete electronically. Superior software will also send automated appointment reminders by text and email, helping to prevent last-minute cancellations and no-shows.

Automating marketing and patient communication
Maintaining a thriving practice requires you to do two things: attract new customers and retain existing patients. Both these tasks require excellent communication. With software for medical practices, you can automate many of the communications you send to your current clientele and the marketing emails you send to prospective patients. All you need to do is create an email template to, for example, welcome new patients, share important updates, offer birthday wishes, announce new services, introduce new providers, or announce vaccine availability. Your automated software will personalize it with each patient’s details and send it at the right time – with no help needed from you or your team.

Automating reputation management
Research suggests that nearly three out of four consumers check online ratings and reviews when choosing a healthcare provider. iThat makes it imperative to get as many patients as possible to review your practice, and to keep a close eye on their comments so you can address any concerns. The right software for medical practices can help by automatically asking patients for reviews at the right time, and continuously monitoring major sites to let you know when new reviews and comments are posted.

Software for medical practices from Thryv

With Thryv’s software for medical practices, you get all the tools you need to automate day-to-day processes, communicate more effectively with patients and providers, and steadily grow your practice.

The Thryv platform provides everything you need to automate scheduling, marketing, and reputation management, and to simplify many additional administrative tasks.

With Thryv you can:

  • Streamline communication: Thryv offers an all-in-one inbox that consolidates interactions across all channels – email, text, DMs, phone calls, and web chat. On a single screen, you can view and respond to messages from all channels and see a complete history of interactions. Thryv even delivers transcriptions of voicemails to your inbox, making it easier to search for and extract information from voicemails.
  • Update your team: Use TeamChat software to keep your staff updated with instant messages. Mark up and attach photos and documents to keep communication clear.
  • Track patient details: Track patient data with Thryv’s medical practice CRM. Create custom records for each patient with details about allergies, medications, emergency contacts, special care instructions, and other information that you deem important.
  • Simplify scheduling: Automate appointment scheduling and send automated reminders. Thryv manages your team’s complex schedules and assigns patients to specific providers in your practice to increase retention.
  • Automate text and email communications: Deliver more accurate and consistent communication for patients and prospects with Thryv’s automated customer communication tools.
  • Digitize estimates and invoices: Generate estimates of medical charges and invoices for services rendered. Give patients the option to pay online and offer multiple payment options to accelerate payments and improve cash flow.
  • Manage social media: Use Thryv’s library of stock images to create compelling posts across all your social channels from one centralized dashboard.
  • Organize documents online: Securely store and share medical records and other documents with Thryv’s online document repository. Rapid search features let you find any document seconds.
  • Monitor reviews: Collect more five-star reviews by asking patients for feedback at the right time and continuously monitor the comments they post.
  • Attract new patients: Run ads, boost your online presence, understand your audience better, and make data-driven decisions with Thryv’s marketing tools.
  • Let patients access self-service options: Provide patients with an online client portal where they can log in to schedule appointments, make payments, upload files, download health information, and access other self-service options.

The benefits of Thryv’s do-it-all solution

What happens when you choose Thryv’s all-in-one platform over a collection of independent productivity apps and medical practice software?

Automation becomes effortless.
When adopting automation, you’ll frequently need multiple apps to work together to enable an automated process to happen. For example, to automatically send a thank you note after a customer payment, your CRM system needs to flawlessly interact with your invoicing software, your payment solution, and your automated email tool. While Thryv’s software for medical practices makes that kind of integration easy, it’s far less certain you can achieve the same results with a collection of solutions.

You’ll see a boost in productivity.
With Thryv, your team gets all the tools they need in one location, on one screen. They no longer need to constantly switch between platforms and browser windows or repeatedly enter login details and multifactor authentication details. As a result, your team can stay more focused and have more time to get work done.

You can realize cost savings.
When you’re buying, installing, managing, and updating a collection of individual solutions, the cost can rack up pretty quickly. In contrast, Thryv is available for a single, predictable, monthly subscription fee.

Your software can accommodate growth.
As your business grows and you add more people, patients, services, and locations, Thryv can easily expand with you, providing all the software and support you need at every stage of growth.

Why choose Thryv?

From software for wedding planners and tools for electricians to software for law firms and apps for veterinarians, Thryv’s do-it-all platform brings greater efficiency and organization to small businesses in every industry.

As a small business software as a service solution, Thryv lets you access your business tools from any location, on any device – smart phone, tablet, laptop, or desktop. Thryv works seamlessly with the common productivity apps and solutions you already use, including QuickBooks, Zoom, MailChimp, PayPal, and many others. Advanced data encryption and customizable account access controls keep patient data secure and practice information protected. With unlimited support available 24/7, you’ll always have access to live experts who understand the ins and outs of Thryv’s software and how to use it to solve the challenges of medical practices.


i https://patientengagementhit.com/news/72-of-patients-view-online-reviews-when-selecting-a-new-provider#:~:text=The%20survey%20revealed%20that%2072,of%20five%20stars%20or%20higher

Software for medical practices FAQs

Your software for medical practices questions, answered.

What is software for medical practices?

Software for medical practices provides medical offices with tools to manage day-to-day operations with greater efficiency, accuracy, and speed. By automating tasks and streamlining processes, the right software enables medical practices to keep the business running smoothly while ensuring patient satisfaction and delivering high quality care.

What processes can medical offices automate?

Software for medical practices can automate scheduling, appointment reminders, invoicing, text and email marketing, reputation management, social media management, signature collection, updates to online listings, updates to your customer database, and more.

Is Thryv HIPAA compliant?

Yes. Thryv’s HIPAA Compliant Add On ensures your Thryv account is secured in accordance with HIPAA guidelines.