Oh, hello Spring. You’re looking better than ever, showing up with 14 G2 Spring Report 2021 Awards for Thryv’s end-to-end customer experience software. We’re thrilled to report that this is the most awards Thryv has received in a given quarter — and the sixth quarter in a row that Thryv has been named a G2 Leader.
G2 is an online platform that serves two primary purposes: First, to allow software users to leave detailed reviews on the platforms they use; second, to provide consolidated, third-party information on different software programs, including the reviews from verified users.
And from the looks of all that, we’re guessing that our users have a little spring fever … and we’re not mad about it!
G2 Spring Report 2021 Results
For the sixth quarter in a row, G2 named Thryv a Leader for Small Business. That means that Thryv not only has high customer satisfaction ratings, but also has a high (and growing) market presence. Thryv was also named an Overall Leader for all categories, once again.
Here’s an overview of the additional categories Thryv was named a leader:
- For three quarters in a row, Thryv earned a spot as a Momentum Leader, meaning Thryv ranks in the top 25 percent for all product categories, which include: CRM; Local Listings Management; Marketing Automation; Online Appointment Scheduling; Online Reputation Management; Payment Gateways and Social Media Management.
- For quarter #2: Thryv was named a Leader for Overall Best Support and for the first time, named Best Support for Small Business
- For the second quarter in a row, G2 names Thryv Overall Best Estimated ROI.
- Making it the third quarter in a row, Thryv has the Highest User Adoption for Small Business
- And for the second time, Thryv is a Leader in Overall Highest User Adoption.
- For the third quarter in a row, Thryv Small Business users are Most Likely to Recommend Thryv.
- And users Overall are Most Likely to Recommend.
- For the fourth straight quarter, users say Thryv has the Easiest Set-up among Small Businesses and Overall.
- Also, for the fourth quarter in a row, Small Business users recognized that Thryv has the Easiest to Administer Software.
- And new this quarter, Small Business users say Thryv is the Easiest to Use.
What G2 Users Say About Thryv
G2 ranks software not only by the star ratings that they score but also by the written commentary from users. Here’s what verified user, Jeffrey Masters, managing director at Masters Financial Services said in his recent Thryv review:
The service is second to none … The platform is easy-to-use and powerful … We would not be nearly as successful without Thryv.
Want to learn more about why users choose Thryv? Visit our G2 Reviews page.