Reputation

[Podcast] Modernize Customer Interactions or Get Left Behind

By | 10.12.20

[Podcast] Modernize Customer Interactions or Get Left Behind

If you run a small business, now more than ever, it’s time for you to modernize how you’re interacting with your customers. If not, you run the risk of losing them to your competition.

In the latest episode of the “Winning on Main Street” podcast, small business advocate and ThinkLike An App CEO, Neal Polachek discusses the criticality of modernizing businesses as well as creating the triangle of trust. Polachek will also be speaking at Thryv’s Connect20 virtual summit on Nov. 10-11. Learn more here.

A Sneak Peek

For small businesses to survive during this period and then thrive after, they need to reorient how they do business.

More of what you can expect to hear:

  • Conveying the essence of authenticity.
  • Need for continued transparency.
  • Value of immediacy.

About “Winning on Main Street”

“Winning on Main Street” isn’t your everyday business podcast. We share stories of real small businesses that are winning using today’s modern technology. We talk with relatable, nose-to-the-grindstone entrepreneurs about starting and running their businesses.

“Winning on Main Street” is available wherever you love to listen including Simplecast, Apple Podcasts, Google Play Music, and Stitcher. Tune in to hear from business owners like you in roofing, healthcare, transportation and more.

About Gordon Henry

Thryv Chief Strategy Officer Gordon Henry hosts “Winning on Main Street.” An expert in the tools small businesses use to market themselves, Gordon asks podcast guests about the challenges they face and technology they use to get ahead. Learn more about Gordon.

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