Back Office

The Importance of Customer Loyalty [Infographic]

By | 09.09.15

The Importance of Customer Loyalty [Infographic]

Did you know that 82% of small business owners say that loyal customers are the key to growth? And that finding a new customer is 6-7x more expensive than keeping a current one?

The folks at SCORE, the non-profit association dedicated to helping small businesses, put together this great infographic illustrating how important customer loyalty is to small businesses. They’ve been helping small businesses for over fifty years.

Check out their tips to building customer loyalty, based on their survey results.

The Importance of Customer Loyalty
(Visited 121 times, 1 visits today)
Share on: Share to Facebook Share to Twitter Share to LinkedIn
Comments

Like what you see?
Get more free content.

Next Up In Back Office

[Infographic] 5 Tiny Ways to Save a Ton of Time

Back Office

[Infographic] 5 Tiny Ways to Save a Ton of Time

Whenever we ask small business owners what they need help with most, they always say: I wish there was...

Read More

From Mounds of Paper to Everything in One Place: A Digital Transformation Story

Back Office

From Mounds of Paper to Everything in One Place: A Digital Transformation Story

For many parents, filling out financial aid paperwork is a terrifying task. It’s a trip into the unknown, with...

Read More

[Podcast] Dive into the Secrets to Franchise Success with Fish PR Consulting

Back Office

[Podcast] Dive into the Secrets to Franchise Success with Fish PR Consulting

Did you know that franchise companies provide jobs for about 8 million Americans today? Owning a franchise allows individuals...

Read More