Social Media

Facebook hits 40 Million Page Mark and Launches Live Chat for Businesses

By | 04.29.15

Facebook hits 40 Million Page Mark and Launches Live Chat for Businesses

Facebook announced today that there are now 40 million active small business pages on the site. With that announcement Facebook also mentioned that they will be launching more support for small businesses, through the Boost Your Business program and an online chat platform.

From Facebook’s blog post:

“We’re hitting the road again to talk to small businesses around the world about ways they can grow their business. And this year we’re going even bigger. The 2015 Boost Your Business program is comprised of both half-day and 2-hour pop-up events, each focused on bringing small businesses together to share best practices and hear about the latest marketing strategies and tools.

For this year’s half-day Boost Your Business events in the US, we’re partnering with Facebook marketing pro Mari Smith, as well asMailChimp, Shopify, Visa and Zenefits to add their expertise and guidance to the program. We’ll be visiting San Diego, Minneapolis, Nashville and Boston.”

It has been impossible for page owners to interact directly with Facebook and that is why they created a dedicated chat line where marketers can chat with someone from Facebook. Here’s the insert from Facebook’s blog:

“Businesses that advertise on Facebook now have access to one-on-one support through live online chat. By clicking “Get Help” on the Facebook for Business website, advertisers can chat and screen share with a trained Ads Specialist to get quick answers to their Facebook advertising questions.”

Screen Shot 2015-04-29 at 10.56.00 AMThe live chat will only be available for desktop users (not mobile) at this time and it will be rolling out in the U.S, U.K, and Ireland, with a wider rollout planned in the future. Facebook also stated that it will be testing mobile chat and more phone chat features for page owners in the future.

(Visited 74 times, 1 visits today)
Share on: Share to Facebook Share to Twitter Share to LinkedIn
Comments

Like what you see?
Get more free content.

Next Up In Social Media

A/B Testing Your Social Media to the Top

Social Media

A/B Testing Your Social Media to the Top

Your social media presence is a precious part of your brand. Using social media can help your small business...

Read More

Customer Experience Excellence: 5 Thryv Users Who Are Doing It Right

Business Websites

Customer Experience Excellence: 5 Thryv Users Who Are Doing It Right

Thriving as a small business is no easy feat; however, Thryv’s award-winning software makes it a breeze. With a...

Read More

Facebook Live Recap: Time-saving Tips with Thryv + Sneak Peeks

Back Office

Facebook Live Recap: Time-saving Tips with Thryv + Sneak Peeks

Last week, we hosted a Facebook Live with the High Thryver’s group to share some time-saving tips. Our product...

Read More