Articles On Customer Retention
We’re all about being efficient. And these articles will help you do just that. Find expert tips and tricks to boost your small business’s productivity, increase efficiencies, and improve overall business operations.
Payment Processing for Small Business
Time to Trust Technology? Small Business Mobile Payments on the Rise in 2018
I have a favorite local coffee shop. They serve really tasty lattes, and every now and then they...
So You Want to Start a Small Business – 5 Things You Absolutely Must Have
So you want to start a small business. But like many of our clients, you have 101 ideas about how...
[Lead Nurturing Essentials] Reducing No-Shows: Appointment Scheduling 101
For small businesses in the service industry, your ability to book appointments and fill your...
It’s Time to Become a Nextdoor Neighborhood Favorite
Launched in 2010, a website called Nextdoor has grown astronomically in recent years. Known best...
This Percentage of Small Businesses Have a Formal Business Plan
Let’s get right to it: It’s 33%. A recent survey revealed that around 33% of small businesses...
Payment Processing for Small Business
Getting Up Close and Personal with Proximity Mobile Payments
Time for a pop quiz, folks. Here we go: What do the following things have in common? Puppy dog...
Payment Processing for Small Business
Credit Card Security and Customer Loyalty: Where the Two Intersect
According to eMarketer, 66% of internet users in the U.S. believe that when making a purchase,...
Why Reviews Matter for Small Businesses
Ever seen that Black Mirror episode where every person is rated by interactions with their peers...
Helping Employees Take Ownership of Customer Service
What does it mean to take ownership of customer service? According to Teri Yanovitch, a former...
How to Meet the New Overtime Pay Rules
The Department of Labor has issued its first revision of overtime pay regulations since 2004, more...
Economy Looks Pretty Good for Small Business, Says This Survey
Last year saw stocks fall for the first time since 2008 and the price of gasoline drop to $1 a...
Great Time to Buy/Sell a Small Business [Infographic]
Small business mentors organization SCORE pulled together the facts and figures for this...
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