Recent Survey Shows Most Customers Still Prefer Live Help
A recent global survey of 1,207 consumers aged 18-65 conducted by NICE Systems, a company specializing in customer interaction management,…
Allison Sakounthong · 1 min read
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Blog Content Manager
Allison is the Blog Content Manager at Thryv, bringing a background in journalism and over 15 years of marketing experience. She began her career as a local reporter before moving into content creation and strategy for B2B and B2C audiences. Allison has launched and managed multiple blogs for SaaS, fintech, and consulting companies, ensuring brand optimization across channels. Her strengths include research, writing, and cross-functional collaboration. She’s passionate about crafting compelling content that drives results. Outside of work, she enjoys life with her husband, their two boys, and two pets—often found camping, biking, snowboarding, or exploring parks, playgrounds, and beaches with her active family.
A recent global survey of 1,207 consumers aged 18-65 conducted by NICE Systems, a company specializing in customer interaction management,…
Allison Sakounthong · 1 min read
There are more than 300 million active users of Google+, although many of them are not sure how to use…
Allison Sakounthong · 1 min read
With live chat software, you can reach out to a potential customer while she’s visiting your website, via a little…
Allison Sakounthong · 2 min read
Add a healthy dose of credibility to your business website by sprinkling testimonials from your best customers around the pages.…
Allison Sakounthong · 1 min read
Given the vast universe of information and advice at the fingertips regarding the use of Google ad targeting, search engine…
Allison Sakounthong · 1 min read
On Tuesday, May 27th, 2014, Google released a new tool in its webmaster tools arsenal. This new "fetch and render"…
Allison Sakounthong · 2 min read
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