Black Friday, Small Business Saturday and Cyber Monday are already in the rearview this holiday season. Have you tapped into your year-end promotions?
These holiday marketing statistics show you exactly why small businesses need to get into the action.
The holiday season is one of the busiest and most profitable times of the year for small businesses. Staying on top of the latest trends and data can help you make smarter marketing decisions and plan for a stronger 2026.
Free Guide: Holiday Marketing Handbook
DownloadKey 2025 Holiday Shopping Insights
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Earlier Shopping: In 2025, more consumers started shopping as early as September, instead of waiting for Black Friday or December.
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AI-Driven Shopping: 75% of shoppers used AI tools such as chatbots and recommendation engines for gift planning, deal discovery, and purchases.
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Mobile & Omnichannel Dominance: Over half of consumers used mobile devices for shopping and many combined online research with in-store pickup.
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Sustainability & Value: Consumers increasingly prioritized eco-friendly products, ethical sourcing, and budget-conscious gifting.
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Social Commerce Growth: Short-form video, live shopping, and influencer-driven content played a major role in discovery and sales.
Emerging Trends Shaping Holiday Marketing
As the holiday season evolves, small businesses face a rapidly changing landscape where technology, consumer behavior, and shopping habits intersect. Understanding the emerging trends that shaped 2025 can help you stay ahead, capture more attention, and drive sales. From AI-driven personalization to immersive shopping experiences and flexible fulfillment, these shifts are redefining how consumers discover, engage with, and purchase products during the holidays.
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AI-Powered Personalization
AI tools are now essential for guiding customers through personalized gift suggestions, dynamic bundles, and predictive offers. -
Immersive, Social & Experiential Shopping
AR/VR try-ons, interactive digital experiences, and shoppable livestreams continue to grow, engaging social-first audiences. -
Hybrid & Flexible Fulfillment
Consumers expect multiple paths: online ordering, in-store pickup, local delivery — seamless integration drives higher conversion. -
Ethical & Value-Oriented Behavior
Offering sustainable, budget-friendly, and transparent options builds trust and loyalty.
What This Means for 2026 Planning
By understanding these key trends and consumer behaviors, small businesses can position themselves for success during the 2026 holiday season. Staying proactive, embracing new technologies, and aligning with evolving shopper expectations will help you capture attention, drive engagement, and turn seasonal traffic into lasting customer relationships.
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Integrate AI Personalization: Add AI-driven chatbots, recommendations, and smart gift guides to enhance customer experience.
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Start Holiday Campaigns Early: Launch promotions and gift guides in September/October to capture early buyers.
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Leverage Social Commerce: Invest in shoppable videos, livestreams, and UGC campaigns to reach new audiences.
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Offer Flexible Fulfillment & Payment Options: Ensure multiple buying paths and flexible payments like buy now pay later (BNPL).
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Prioritize Ethical & Sustainable Practices: Highlight eco-friendly packaging, ethical sourcing, and value-conscious bundles.
Holiday Marketing
Handbook
Maximize your seasonal success with holiday marketing strategies that increase visibility, sales, and engagement.
