Communication is important… but no one said it is easy.
We’re humans. Sometimes, we don’t communicate very well; sometimes, it’s funny when we make mistakes and don’t realize it.
Free Guide: The Small Business Communications Time Suck is Real
The right communication is vital to your success as a small business. But sometimes it can eat up too much of your time. We’ll show you how to streamline communications in this free guide.
Download NowPoor communication can teach us a lot, so let’s watch some funny communication videos and discuss how they relate to small businesses.
Funny Communication Videos
Here are five laugh-out-loud videos about communicating. Let’s watch each one and discuss what we can learn from it.
1. The Guy Who Finishes Your Sentences
Don’t be this guy. Nobody likes someone who interrupts people and finishes their sentences. It’s a sign that you’re not listening and are more focused on what you have to say than the other person’s points.
Instead of planning your response, slow down and listen to what the other person is saying. You’ll be surprised how easy it is to respond if you focus on others rather than yourself. You’ll have more information to work with, making it easier to respond thoughtfully.
2. Why Small Business Owners Need a Good Poker Face
Here’s something we don’t always think about as small business owners: body language. Non-verbal communication plays a huge role in customer service. If your body language is poor and your tone is deflating, people will have a negative experience with your business.
On the other hand, if you lean more toward upbeat and positive, customers are more likely to enjoy doing business with you; after all, 88% of customers prefer shopping at brands that provide great customer service.
You should also pay attention to your customer’s body language because it’s a great indication of how their experience is going. If they seem annoyed or disinterested, that suggests they’re having a poor experience with your brand.
3. The Pursuit of Happyness: The Interview
This video clip is from the movie The Pursuit of Happyness. It’s about a struggling father who desperately needs a job, but this scene offers some comic relief.
Christopher Gardner (Will Smith) is applying for a job at a prestigious stock firm. However, circumstances forced him to come to his interview in painting clothes. Through his charisma and quick thinking, Chris gets the job, despite a less-than-professional appearance.
The lesson here is that good communication can help you navigate sticky situations. If you can clearly explain your needs and goals, you’re much more likely to have a productive conversation with a coworker or customer.
4. A Thousand Words – Nailed It
In this scene, a fast-talking businessman is trying to close a deal with a client, but he can’t talk because a curse limits how much he can speak. Instead, he resorts to using toys to talk for him and closes the deal without even saying a word.
This video reminds us how powerful communication can be. It’s not about how much talking you do but what you say that resonates with your audience. Sometimes, all you need is good listening skills and a handful of words to create a great experience at your business.
5. Big Bang Theory – Active Listening
This funny communication video comes from the hit TV show Big Bang Theory. It pokes fun at active listening but also shows how effective it is.
Active listening means focusing on what others have to say. Rather than planning your response, listen to their entire argument and then reply in a way that shows that you were listening.
For example, in this scene, Amy is listening to her boyfriend, Sheldon, talk about video games. She’s clearly disinterested but makes a sarcastic attempt to show him that she’s actively listening to him. She repeats things he says, asks questions, and matches his emotions to make him feel like she’s genuinely invested in the conversation.
We (the audience) know it’s insincere, but it’s actually a great lesson in active listening. Amy is attentive and uses plenty of verbal cues to show that she is listening. Sarcasm aside, your business should use the same strategies for customer communication.
Learning From Laughter
These communication videos are worth a good laugh but can also teach you how to interact with coworkers and customers. From active listening to thinking on your feet, great communication helps you create memorable experiences that keep people coming back for more.
The Small Business Communications Time Suck is Real
The right communication is vital to your success as a small business. But sometimes it can eat up too much of your time. We’ll show you how to streamline communications in this free guide.