Lou Orfanos

Lou Orfanos

Lou is Senior Vice President / GM at Toast, where he leads Toast’s core Restaurant and Commerce business.

In his role, Lou leads strategy and execution for the company’s flagship SaaS and hardware products. Previously at HubSpot, Lou led and scaled the sales, service, and commerce Hub product lines that propelled the company to become the world’s leading SMB CRM. Lou’s journey also includes various product and commercial leadership roles, including launching and leading join.me at LogMeIn, leading product and go-to-market at Localytics, and consulting in Marketing at Monitor Group.

He is a regular guest lecturer on product management at Harvard Business School, and is an active startup investor and mentor. Lou has a B.S. from Bentley University.