Before Thryv we had 5 jobs, maybe 6 jobs a week. Now we’re doing 6 jobs a day.
All Pest Solutions
Nathan & Kizzy Sologinkin Brisbane, QLD
Doing Business Easier since 2021
Business Problems
It didn’t take long after Nathan first started All Pest Solutions to realize that they needed to find an easier way to help keep their business organized. Booking a client’s service was done manually and they lacked a centralized location to store and access clients’ details, communications, payment history, and more.
The struggles of missing appointments or remembering to get back in touch with prospective customers became too obvious to ignore.
Benefits
CRM
With Thryv's CRM, Nathan can communicate and keep all his client interactions in one place. They can quickly filter and find contacts, respond to inquiries on the spot, and better nurture their client relationships.
Scheduling & Appointments
Prior to Thryv, Nathan and Kizzy's business operated solely out of a paper diary, making it difficult for all members of their team to access appointment details. Now, their clients receive helpful service reminders and the All Pest team can access their schedule from anywhere.
Sales & Payments
Nathan and Kizzy have made it easier to get paid by streamlining how they track and process payments. From within their Thryv Dashboard they can create interactive estimates, review overdue payments, and have past and present payment history on all their clients.
Successes
Nathan and Kizzy have seen the success that comes from investing in the efficiency of their business.
Thryv has given them the tools they need to:
- Reduce missed appointments and have access to their calendar from anywhere
- Go from 5 to 6 jobs a week to 5 to 6 jobs a day
- Build and nurture their client relationships with all conversation histories and details stored in one place
For Nathan and Kizzy, this change in how they operate their business translates into less time daily spent on manual tasks, giving them back valuable hours in the day.
When we get home from work, we don’t have to sit down for 2 or 3 hours and figure everything out - because now it’s all done straight away.