Derkia Thomas

Social Media

A/B Testing Social Media: What SMBs Should Known

A/B testing is one of the most effective ways to research your audience. However, a true A/B test compares two…

Derkia Thomas · 6 min read

Customer Retention

15 Ways to Turn a Customer Refund Into a Customer for Life

Getting a customer refund request never feels good. The looming dread of a dissatisfied customer, a loss in current and…

Derkia Thomas · 11 min read

Small Business Marketing

20 Real Estate Marketing Ideas to Make You the Top Agent

If you're a realtor or manage a real estate business, you know how competitive your industry is. You have to…

Derkia Thomas · 6 min read

Small Business Communication

B2B SMS Marketing: The Complete Guide for Small Businesses

What’s a typical Monday morning like for you? For many business owners, it starts with a quick scroll through your…

Derkia Thomas · 5 min read

Customer Retention

Price Optimization: A Guide for Small Businesses

If I were a business owner, I would love it if my products were on the Price is Right. Aside…

Derkia Thomas · 7 min read

Small Business Communication

10 Business Communication Mistakes Examples (& How to Fix Them)

We’ve all been there. You put your foot in your mouth while talking with a customer and immediately wish you…

Derkia Thomas · 6 min read