Articles On small business customer

[Video] Get More Social and Improve Your Customer Service

Social Media

[Video] Get More Social and Improve Your Customer Service

54% of customers (more than half!) prefer social media for customer care, beating out phone and email. How do...

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What Your Customer Will Look Like in 2015

Back Office

What Your Customer Will Look Like in 2015

As a small business owner, I’m sure you’re well aware just how quickly our world is changing. Once not too long...

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