Articles On employee wellness

3 Ways to Wear the HR Hat (and Why It’s Important for Small Businesses)

Back Office

3 Ways to Wear the HR Hat (and Why It’s Important for Small Businesses)

As a small business owner, you’re likely finding yourself putting on “hats” left, right and center. You’re doing it...

Read More

Defining the Difference: Customer Service vs. Customer Experience

Reputation

Defining the Difference: Customer Service vs. Customer Experience

People often use the terms customer service and customer experience interchangeably. The truth is, there are key differences between...

Read More

The Benefit of Improving Employee Wellness? Happy Customers Begin with a Happy Staff

Back Office

The Benefit of Improving Employee Wellness? Happy Customers Begin with a Happy Staff

When mapping out the customer journey, small business owners lean in hard on improving customer experience. And, although putting...

Read More

Like what you see?
Get more free content.