Articles On customer relations

The Importance of Saying Thank You

Back Office

The Importance of Saying Thank You

Recently, I ordered a running armband. It arrived — with a thank you note for my purchase. It was...

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Have A Favorite Cause? Involve Your Customers

Local Marketing

Have A Favorite Cause? Involve Your Customers

When running a business, your attention will typically stay focused on daily operations. If you have a favorite charity...

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How Not To Host Customer Holiday Parties

Local Marketing

How Not To Host Customer Holiday Parties

Once your company reaches a certain size and you begin to deepen your client relationships, hosting a party around...

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Ten Ways To Make Your Customers Long-Term Clients

Local Marketing

Ten Ways To Make Your Customers Long-Term Clients

While many people may think that acquiring new customers is the way to succeed in today’s economy, retaining long-term...

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Top 3 Things To Never Say To Customers

Local Marketing

Top 3 Things To Never Say To Customers

Properly communicating with your customers is the best way to strengthen relationships and earn more of their business. Although...

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3 Tips For Handling Difficult Customers

Local Marketing

3 Tips For Handling Difficult Customers

It doesn’t matter how amazing your product is or what level of customer service your employees offer, at some...

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Steering Clear Of Customer Problems

Local Marketing

Steering Clear Of Customer Problems

When you start a new business, your focus will be on creating a better product or service and establishing...

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