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Soyeon Kim

Articles by Soyeon Kim

3 Yelp Horror Stories Every Business Owner Should Read

Whether you like it or not, if you own a local business, it’s probably listed on Yelp. That’s because...

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Check Yourself: The Small Business Branding Checklist

For too many small business owners, their brand is little more than a business name and a logo. Running...

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Last Minute Fourth of July Promotions With Online Listings

The Fourth of July is just around the corner, and if you’ve landed on this page you may be...

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Making the Most of Every Website Visit AKA Conversion Rate Optimization

So you’ve gotten your business website all set up. It looks great, the navigation is user-friendly, and it has...

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How to Turn a Customer Refund into a Customer for Life

Most business owners dread having to issue a customer refund. It usually means you have a dissatisfied customer, a...

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The Secret Weapon for Introvert Entrepreneurs: CRM Software

Networking, sales calls, customer service and vendor relations. These are all activities every entrepreneur knows they need to handle...

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Optimizing Social Media for Mobile: 8 Things You Need to Be Doing Now

It seems only natural to access social media through your mobile device, doesn’t it? Think about how many times...

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11 Ways Your Calls to Action Could Be Killing Your Email Conversions

Email marketing can be one of the most effective ways to nurture your potential clients and retain your existing...

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