Author: Ed Totten

Reputation management coordinator at Dex Media. I've always had a passion for social media and the internet and all the information and benefits they can offer, so having the opportunity to work in the social media realm has been a great experience. A few of the things that make me happy are my family, son and daughter, the Pittsburgh Steelers and just life in general.

Articles by Ed Totten

Reputation Management – The Secret Weapon

Reputation

Reputation Management – The Secret Weapon

Of course you’ve heard about reputation management, but do you know how important it is when determining a business’s...

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Twitter’s New Mute Button – How Businesses Can Avoid Being Muted

Local Marketing

Twitter’s New Mute Button – How Businesses Can Avoid Being Muted

Twitter introduced its new mute button feature this past May. If businesses aren’t careful, the new feature can definitely...

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The Importance of Reputation Management on Social Media [Infographic]

Reputation

The Importance of Reputation Management on Social Media [Infographic]

I think it’s safe to say that we all have an idea of the importance reputation management plays as...

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